Issues with SURFDrive – check your access

SURFDrive is a file storage and sharing service provided by SURF, which we list among others as an option for storing your (research) data. After a certain amount of time spent inactive, SURFDrive accounts become disabled and eventually the files are removed.

This is not a problem in itself, and in fact benefits data security. However it has come to our attention that emails notifying inactive accounts are not being sent consistently, possibly resulting in unintentional data loss.

Relevant parties have been informed of the issue. For now all we can do is recommend the following to anyone who has used SURFDrive: Log in to your account here and make sure that you still have access to your files. If any data you find there is of high importance, make sure that you have a copy in a place more suited for long-term storage. The UU Storage Finder can help you choose a storage solution that suits your needs.

If you find that your account has in fact been disabled, you can have it restored by contacting the UU IT servicedesk (servicedesk@nulluu.nl). Please do not contact the ILS Labs about restoring your account, as sadly we can not help on that front.